Privacy Policy

Last Updated: 19 February 2024

1. Introduction

Welcome to Tidyflow. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Practice Management software ("Service").

2. Information Collection

When you use our Service, we may collect the following information:

  • Personal Information: Such as your name, email address, and other contact details when you register or contact us.
  • Usage Data: Information about how you use the Service, such as features accessed, time spent, etc.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services, target ads, and perform marketing analytics. These technologies help us to better understand your interests and preferences, enabling us to provide you with a more personalized experience.

3. Purpose of Collection

We use the collected data for various purposes:

  • To provide and maintain our Service.
  • To improve the user experience.
  • For marketing and promotional communications, including using data to target and optimize ads, offers, and content made available to you based on your usage of our Service and to perform market research.
  • To provide customer support.
  • To track the website usage and preferences for internal analytics and research. We leverage cookies and similar tracking technologies to monitor our promotional efforts, tailor our marketing to your specific needs, and understand the effectiveness of our advertising campaigns.

4. Data Sharing

We do not sell or share your personal information with third parties except:

  • To comply with legal obligations.
  • To protect and defend our rights and property.
  • With your consent, such as for marketing purposes.
  • To partners involved in our advertising campaigns, where anonymized or aggregated information is used to help us understand the effectiveness of our marketing efforts and to provide you with tailored advertisements.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. We specifically use cookies and similar technologies for the following purposes:

  • To analyze our website traffic and understand user behavior.
  • To personalize our Service and the advertising you may see based on your browsing habits and usage of our Service.
  • To measure and optimize the effectiveness of our advertising campaigns.

6. User Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request the correction of incorrect or incomplete personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal information.
  • Request transfer of your personal information. You can exercise these rights by contacting us.

7. Data Security

We take reasonable measures to ensure the security of your data, including encryption and secure servers.

8. Data Storage and Retention

Your data is stored on secure servers and is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

9. Legal Compliance

We comply with relevant data protection laws and regulations.

10. Children's Privacy

Our Service is not intended for users under the age of 13, and we do not knowingly collect data from children.

11. Changes to the Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Contact Information

For any privacy-related concerns, please contact us via our support.