Client portal & requests · For accounting firms

A portal clients actually use.

Send a request, set a reminder cadence, walk away. Clients upload via a secure link with no login required. Files land in the right folder. Tidyflow chases them when they don't.

No-login uploads Automated reminders Branded login URL
01

Stop chasing for documents

Send a request, set the reminder cadence, walk away. Tidyflow nudges the client until the file lands.

02

Send a link, not an email

No-login upload links mean clients drop files in seconds. No password reset. No abandoned signup.

03

Give clients self-serve access

Clients see their documents, sign engagement letters, pay invoices, and respond to requests in one branded portal.

Client requests

Send a request. Tidyflow chases for you.

Inside the job, build a structured checklist of files to upload and questions to answer, then send it to the client. Tidyflow handles the reminders automatically.

  • Structured checklist items: files to upload or questions to answer
  • Automated email reminders on outstanding items
  • Status tracking on every request
  • Files land in the right job, not a shared inbox
Tax organizers

A full tax organizer, not a PDF questionnaire.

Build request forms with sections and conditional questions, so clients only see what applies to them. Answers save as they go, and last year's answers are one tap away.

  • Multiple choice, date, and number answers, with show/hide logic between questions
  • Last year's answer shown next to each question for one-tap reuse
  • Review & submit with a typed sign-off, then PDF export
  • Ready-made 1040 organizer template included
More on tax organizers →
A client working through a sectioned tax organizer in the portal, with answered questions and a conditionally revealed follow-up
Document approvals

Sign-off that doesn't live in an email thread.

Attach a draft return or financial statement to a request and ask the client to approve it. They review the document in the portal, then approve it or request changes with a comment.

  • Approve or request changes, with the client's comment on the request
  • Clients open the document before they can approve it
  • Who approved, and when, recorded on the file
A client request in the portal asking the client to review and approve a draft tax return PDF, with approve and request changes actions
Invoices

Invoices live where your clients already are.

Clients with billing access see their invoices in the portal, with what's outstanding and a Pay now button on anything due. One login for requests, documents, and billing.

  • Pay now by card or ACH bank transfer
  • Billing history with totals and outstanding amounts
  • Invoice PDFs one click away
More on billing & payments →
The client portal invoices tab listing invoices with totals, outstanding amounts, and a Pay now button
No-login uploads

Your client doesn't need an account.

Send a secure upload link, your client drops files in, done. No password, no portal tour, no abandoned signup.

  • A firm-wide link for ad-hoc uploads, or a per-client link that routes to the right folder
  • Drag-and-drop with optional comment
  • Audit-trailed: who uploaded, when, from where
More on document management →
Firm-wide upload link page: sender enters email, optional comment, and drops files
Document access

Clients access their documents in one branded place.

Clients see the folders you've shared with them, sign engagement letters, respond to requests, and download what they need. No more "can you resend last year's statements?" emails.

  • Per-folder client access
  • Multiple contacts, one login each
  • Audit trail on every download
More on document management →
Client portal showing a folder structure of organized accounting documents that clients can self-serve

From "we still need the receipts" to filed in four steps.

  1. 1

    Send the request

    Choose what you need, pick the reminder cadence, hit send.

  2. 2

    Client uploads

    Drag and drop into the secure link. No login.

  3. 3

    Auto-route & auto-close

    Files land in the right folder. Request closes when complete.

  4. 4

    Tidyflow nudges

    Outstanding items get reminders on your cadence until they're done.

What changes when chasing clients is automatic.

Without Tidyflow

  • ×"Hi, just following up on the receipts" emails
  • ×Clients ghost the portal because they forgot the password
  • ×Files attached to email, scattered across mailboxes
  • ×Manual status tracking in a spreadsheet

With Tidyflow

  • Automated reminders on the cadence you choose
  • No-login upload links, drag-drop, done
  • Files auto-route to the right job and folder
  • Live request status, no spreadsheet to maintain

Trusted by accounting firms tired of chasing clients.

10,000+ clients managed on Tidyflow today.

"The user-friendly interface and solid features have become essential in streamlining our accounting firm's operations, ensuring consistent and reliable service delivery."
Andre Coutinho Andre CoutinhoAccounting Manager
"Great for team collaboration, accountability, keeping track of information and ensuring nothing falls through the cracks."
Kristine Ismael Kristine IsmaelPartner

Built for the way clients actually engage with their accountant.

Request

  • Document & info requests
  • Structured checklists (files & questions)
  • Tax organizers with conditional questions
  • Prior-year answers carried forward
  • Document approvals with recorded sign-off
  • Automated reminders
  • Status tracking

Receive

  • Firm-wide upload link
  • Per-client upload links
  • Per-folder portal access
  • Drag-and-drop with comments
  • Review & submit with typed sign-off
  • Invoices with online payment

Govern

  • Branded portal
  • Multi-contact per client
  • Firm resources tab
  • Preview the portal as a client
  • Audit trail on every action
  • Encrypted storage and backups

Unlimited contacts on the portal. From $29/user/month, billed annually.

No portal seat fees. No per-contact fees. Bring every client and contact you have.

Portal and request questions firms ask us most.

Contacts access the portal via portal.tidyflow.com. They get a single login that works across every client they're linked to.

Yes. Multiple contacts can be linked to a single client, so different individuals at the same business can access the right files and respond to the right requests.

Yes. Each client gets a secure upload link. Clients drag and drop files, add their email, and submit. No account required, files land directly in the right client folder.

Tidyflow sends automatic email reminders for outstanding client requests on the cadence you set. Clients get a polite nudge so you don't have to.

Tidyflow is hosted on AWS and DigitalOcean infrastructure in U.S. data centres. Both providers are independently audited and maintain SOC 2 reports. Tidyflow adds encrypted backups, multi-factor authentication, and role-based permissions on top. Read the security page for the full detail.

Yes. Add your logo and use a branded login URL so clients see your firm, not Tidyflow.

Yes. Request forms support sections, conditional show/hide questions, and multiple choice, date, and number answers. Clients see last year's answer next to each question for one-tap reuse, review everything, and sign off before submitting. A ready-made 1040 organizer template is included, and submitted organizers export to PDF. More on tax organizers →

Yes. Contacts with billing access see their invoices in the portal, with outstanding amounts and a Pay now button. Clients pay by card or ACH bank transfer when online payments are enabled.

Stop chasing. Start receiving.

Start free for 14 days. No credit card. Send your first client request in minutes.

Get your firm organized today.

Free 14-day trial. No credit card. Cancel anytime.