Cancel your subscription

Cancel your Tidyflow subscription in the Stripe billing portal. Your plan stays active until the end of your current billing period.

Cancel your Tidyflow subscription

Only workspace Owners can open the Stripe billing portal. Admins and Standard users do not see Subscription in Settings, so ask an Owner to cancel.

1. In the firm app, go to Settings > Subscription.
2. Click Manage subscription to open the Stripe billing portal.
3. On Overview, select your plan under Active plans.
4. Click Cancel plan.
5. Review the end date, optionally choose a reason, and click Cancel plan to confirm.

What happens after you cancel?

Your team keeps access to the firm app until the end of the current billing period, and Settings > Subscription shows the date your plan cancels. To keep your subscription, open your plan in the Stripe billing portal and renew it before that date.

After that date, your team can no longer use the firm app. Owners are taken to Settings > Subscription, where they can choose a plan to subscribe again. Other users are asked to contact an Owner.